What is a recommended practice when discussing sensitive information with a client?

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Considering the intent and emotional response of the message is essential when discussing sensitive information with a client because it helps ensure that communication is respectful and empathetic. When addressing sensitive topics, it’s important to recognize how the information may affect the client emotionally. Tailoring the conversation to the client's emotional state can foster trust and facilitate a more productive dialogue. This approach allows the professional to provide support while addressing the client’s specific needs and concerns.

Generalized terminology, while it may aim to simplify communication, can sometimes lead to misunderstandings or feelings of inadequacy in clients who are seeking clarity and specific guidance regarding their situation. Merely sharing information without context runs the risk of overwhelming clients or failing to address the nuances of their individual circumstances. Focusing discussions solely on physical health dismisses the holistic nature of communication and the interconnectedness of various aspects of health, including emotional and social factors. Therefore, considering emotional responses is integral to establishing a supportive and effective therapeutic relationship.

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